Alberta Roofing Reviews

Calgary, AB

Interlock Industries (Alberta) Ltd.
Bay 4, 5524 – 1A Street SW
Calgary, AB  T2H 0E7

RE:  Letter of Satisfaction

Attn:  Joe Bader, Regional Sales Manager

After careful consideration of the different roofing materials and styles available; we were convinced that the aluminum roof system offered by Interlock Industries (Canada) Ltd. (hereafter referred to as “Interlock”) was the best choice for us.

Four years ago we moved into a 30 year old home, which has been in the family since it was built.  We knew that the original cedar shakes would need replacing; they had served
the homes’ inhabitants well but were nearing the end of their ‘life expectancy’.  We are a young family and so price was an important factor; however, we also plan on remaining
in this house for many years to come.  We decided that the investment in a “lifetime roof” was worth it for us, and we also appreciated the fact that it was more environmentally
friendly than an asphalt roof.

Our roof was installed over the course of ten days, only delayed a few days by two major snow storms.  The installation crew, led by James, was wonderful.  They worked long
and hard each day, they were considerate, conscientious, and personable; I would recommend James to anyone interested in an Interlock roof.  

Likewise, we appreciated your willingness, Joe, to work with us throughout the process.  Your consideration of our queries and concerns was noted and valued.

We are the first homeowners, on our bay of ten homes, to re-roof from the original shakes; the black slate design looks terrific…we will undoubtedly be fielding queries about your product and company!

With thanks,

Darren & Lori

Calgary, Alberta


Dear Brad:

We would like to thank you and Interlock Roofing for job well done in replacing our roof. When you visited to explain your product and what a great improvement it would be to our home, we couldn't really imagine how true this would be. We had seen other homes in our area with your product and were very impressed by the look of the roof.

From the time of placing our order and having the job completed it was all within the time frame that was quoted to us. We would like to share a special thank you to Jason and Darren, our two installers, who did the job in a very professional manner. Clean up of the yard, after install was completed was also exceptional. Also we certainly appreciated the extra attention that Brad gave in following the progress of the install and his personal contact with us after the job had been completed.

We would recommend Interlock and Brad Reagh to family and friends. The thing we like most about the roofing system is that it is maintenance free and we feel this has added value to our home.

Yours truly,

Jim Edgar/Pam Collins
11058 Valley Springs Road N.W.
Calgary, Alberta
T3B 5S6

Calgary, Alberta


To Brad of Interlock Roofing,

When friends of ours, who had just had an Interlock Roof installed, raved about their new roof, we were skeptical, but invited Brad to make a presentation before Christmas, 2005.

What he showed us about the roof and our unique requirements was right for us, so we gave him our order and work began in early 2006. No money up front and nothing until the job is completed to our full satisfaction was good enough for us.

The roof is huge, a very steep 10/12 pitch and with a number of ridges and valleys, skylights, chimneys and vents. We were concerned about winter installation, and especially the removal of the old pine shakes in potentially inclement weather. Our concerns were unwarranted as they removed sections of the old roof and installed the new, during the winter, and without leaving it unprotected. Our compliments to the installers, who were very competent, taking great pride in doing it right, having to scaffold and secure by ropes, in some very cold and uncomfortable conditions.

The results is a very beautiful black slate look, which certainly enhances the look and value of our home. We have experienced four seasons of weather, cold, snow, hail, rain, wind and sunshine and it performed extremely well. We were concerned about hail but it withstood large hail without damage and the noise was no greater than the neighbour's cedar shakes.

We have no hesitation in recommending Interlock Roofing, Brad Reagh and their installers, and we are confident we have a roof that will outlive our needs.


Sincerely,

Jack and Nim Myton
214 Signal Hill Point
SW, Calgary, Alberta

Calgary, Alberta


Hi Brad,

I am pleased to say that the installation went very smoothly and that it was a pleasant experience. The installers were always in time, courteous, fast and professional. The thorough cleaning of the garden and around the house was particularly appreciated.

The changes on the house are beyond expectations and the general curb appeal, with the stone tiles, make it the best of the neighbourhood.

The added value to the house is obvious and I will certainly recommend Interlock to anybody.

It was overall a very positive experience

Alain DeBavelaere
119 Signal Hill Point
SW Calgary T3H 2X5

Calgary, Alberta


Dear Brad;

We would like to take a few minutes to let you know how pleased we are with our new roof. As you are aware, we installed an Interlock roof on our previous house in Ontario about 15 years ago, prior to our move to Calgary. It was a good selling point when we sold the house to move west.

As a result, when we saw the Interlock roofs appearing on houses in our neighbourhood a short while ago, it was natural that we call you to see about having our roof replaced. We were not disappointed at all this time around. You had the job completed well within the timeframe you laid out for us at our first meeting. The material arrived in a timely manner and your crew was very conscientious, right down to our concerns regarding the planned installation during a rather wet week. They, with our agreement, therefore delayed the installation until the following week when the weather was forecast to be much better, and although we had several heavy thunderstorms during installation, we didn't have any water problems at all.

Duane and his crew did an excellent job. They were extremely conscientious in everything they did and it still amazes me that I could walk around the house every evening after they had left and not find any signs of this being a job site. They were meticulous, not only in their installation procedures but in everything else they did. They were always polite and good-natured and it was a pleasure having them around.

As for the roof itself, we are extremely pleased with it. In our opinion, it greatly enhances the appearance of our house, we know that it is a much better weather barrier than the old roof or any other roof for that matter and we also know that it will remain that way for the lifetime of the house. In short, the entire process from start to finish has been a very pleasant one for us. We would not hesitate to recommend you, your company and your product to anyone that is interested in a new roof.


Sincerely,

Dale and Delia Andersen
335 Valley Springs Terrace
NW Calgary, Alberta T3B 5P7

Calgary, Alberta


Brad,

Mary & I are pleased to let you know that we are delighted with our new Interlock roof and we would recommend you and the product to anyone who inquires.

We have had many compliments from neighbours and strangers.

The ‘weathered gray’ colour was the perfect choice for our home and the roof looks great. It fits in well with the existing pine shake roofs in Valley Ridge.

I expect that the roof will outlive both of us and add to the value of our house.

The installation by Jason and Darren was executed professionally by these 2 very pleasant young men.


Michael & Mary Beamish
10975 Valley Springs Rd.
NW Calgary, AB T3B 5S5

Lethbridge, Alberta


I am very happy with the roof that was installed by Interlock.  The workers were very nice and they finished the job with great quality.  They were here bright and early in the morning when they started and it did not take them long to finish the roof.

I recommend Interlock to everyone.  It is a great company that does a great job.

Lam Tran
162 Blue Fox Blvd.
Lethbridge, Alberta

Lethbridge, AB


Our first exposure to Interlock Roofing was when Brad knocked at the door, having been referred by a neighbour who knew we wanted a new roof.

Brad explained in detail about the roof, about how it was priced, and when it would be done. Installation was done in March, as scheduled and took 71/2 days.

Both workers were friendly, neat and professional having worked for Interlock for many years. They threw the old shakes directly into the bin, so there was no mess around the house and to ensure there would no problems later, they checked on the attic vents and cleared those partially blocked.

We like the look and colour of the Interlock roof and it is admired by passer-by’s who often stop to ask about it.

We have no hesitation in recommending it to others.

Peter and Irene Harris

Airdrie, Alberta


We read an ad in our local newspaper and it talked about the last roof we would ever put on our house guaranteed for 50 years. There was a phone number to call and we really needed to get a new roof as ours was 15 years old and there was no gravel left on the shingles. We called Interlock and talked with Brad Reagh, we arranged a date to meet and discuss the application of his product. With in a few days Brad was here and we had a very pleasant and informative meeting with him. By the end of our meeting we had decided this was the way we wanted to go. Brad said within about thirty days the material and installers would arrive and install the roof. The material arrived within about 15 days and about a month later our installer was on the roof.

Jamie a very nice and polite man arrived and introduced himself, he explained what and how he would do the work. We talked daily with Jamie and he would update us on how it was going. They didn't have to strip the old roof they put the new roof right on top of the old one, saving waste going into the landfill and it didn't matter if it rained during the installation. It took Jamie about a week, he got rained out one and a half days. When he left at the end of the install there was no sign of him working here other then a new roof.

Since the new roof has been installed we have noticed no damage and we have had three hail storms that damaged vehicles and siding on houses. I was amazed how the hail just bounced of the roof, and no piles of gravel at the bottom of our down spouts, and no shingles lifting off.

The house temperature is more consistent it doesn't get really warm or really cool it stays where we set it and is more comfortable then before. If you are thinking of replacing your roof you should consider investing in your house and protecting it with an interlock roofing system. I feel good knowing I will never replace our roof again , the material stands up to anything the Alberta weather dishes out and there is peace of mind knowing what you see is what you get today , tomorrow and in the future. The warranty is transferable and the roofing system will ad value to our house if we every were to sell, which I don't think we will do as we live on an acreage and have the million dollar Mountain View.

Brad has come back out to our home twice since the installation, just to make sure we are happy with the new roof. It's nice to know that he cares even after the bill has been paid.

Thanks to Jamie and Brad we have nothing to worry about, that a nice feeling when it comes to our home.


Garth and Shannon Richardson
911 271219 Rd. 22
Airdrie, Alberta

Lethbridge, Alberta


Mr. Brad Reagh

Today, the Interlock Roofing Installers have completed the installation of a great looking roof on our home, 2005,12,12.

Later in the month of September 2005 as I was standing on the deck of my home, enjoying the Autumn air, I noticed that one of my neighbors was having a new roof installed on their home.

This roof definitely appeared to look much different than the ordinary asphalt shingles that are prevalent on most homes. So, I needed to get a closer look. As I came to the home where the roof was being installed, I thought, boy, this is really "extra ordinary"........and I liked what I had seen. I enquired of the installers to know more about the product, I was informed that I should leave my name and phone number, and a representative would contact me.

Within a few days I received a phone call from Mr. Brad Reagh (local Inter Lock representative) and an appointment was set, so we could be informed more about the product. Our roof at that time was asphalt shingles, which were beginning to curl in some areas (mainly the South side) of the roof. I new that we'd be lucky if we could get about one more years wear, without replacing the roof.

The job was professionally completed by Interlock Roofing trained installers. There's no doubt in my mind but what the value of our property has risen considerably, however, we are anticipating enjoying our home for many years to come. At this point it's to early to notice any changes to our home.........except the roof certainly helps to enhance the beauty of our home. We have already had some very positive comments from some of our neighbours.

If you might be considering a new roof on your home, I would truly recommend that you listen to Mr. Reagh........he really knows all there is to know about roofing. Mr. Reagh is representing the best roofing product that's on the market today. I really wanted the best roof installed, because I didn't want to be having to redo my roof again in a few years. We now have peace of mind, in knowing that we have the best roof that's available.


Sincerely,

Keith and Priscilla Payne
97 Heritage Cres. West
Lethbridge, Alberta

Raymond, Alberta


I would like to share some thoughts with regard to our new Interlock roof which has recently been installed:

We moved into this house five years ago thinking we would never have to put a roof on the house while we lived here. To our surprise, this past spring, I looked up to check the roof, and what did I see? Shock and horror at curling tiles! I couldn't believe it; so I had it professionally inspected. Sure enough, I was told to have the roof replaced by next spring! I couldn't believe my ears. Our house is only 10 years old!!!!!!!

I called the previous owner who was also shocked. He said the shingles should last for 25 years. I called the roof installer who also said they were 25 year shingles. I asked him if he would come over just to have a look as I was very concerned being winter is approaching. He was very hesitant but we agreed he would come over after work that day. Well, true to form and a typical contractor, I haven't seen him to this day. The owner approached him and he used some pretty colorful words as to where I could go and he didn't care.

We had gone to the trade show and kept all of the pamphlets, etc. We had also received a call about roofing but couldn't remember who called. Between the pamphlet and the phone call, Brad Reagh with Interlock came to the rescue! We wanted a roof that we would never have to worry about again! However, we were very reluctant to have anything to do with contractors again.

Brad was completely true to his word! He kept communications open and was very thorough and excellent on follow-up. He was the overseer of our roof and ensured everything was done correctly and installed quickly. He had trained, professional installers. I was so impressed one day when I was showing the roof to some friends and the installer came over, pointed and asked if we could see a certain line on the roof. We all said we didn't see it. He said, “Well, I can; I'll have to redo three rows to correct it, but I'm doing it so it's done right,” and off he went. His work ethics was impeccable and he was very personable as well.

Unlike most others, when I look at my roof, I only think how gorgeous it looks and so does everyone else!

I would be pleased to speak with anyone, anytime about our new care-free, beautiful roof.

If you are considering a new roof, I would, without hesitation, recommend Brad Reagh, Interlock and no one else would do!


Patricia Steves
Raymond, Alberta

Lethbridge, Alberta


To anyone interested in purchasing the Interlock roof system, it will be the best purchase you ever make.

We have already noticed a difference in my house temperature. The workers were very polite and courteous.

Brad came by a couple of times to make sure everything was good. We would recommend this company to anyone looking for a new permanent, maintenance free roof.


Thank you,

Debbie Engbrecht
2314 15th Ave. South
Lethbridge, Alberta

Lethbridge, Alberta


Dear Interlock,

I am very happy with my new roof and I like the unique look. The installers were quick, professional and cleaned up the work site well.

The hot Southern Alberta climate and windy conditions are hard on asphalt shingles. As I plan on being in my home for many more years, I view the Interlock roof as an investment, which has added value to my home.


Sincerely,

Carol Mueller
39 Erminedale Blvd.
North Lethbridge, Alberta

Cardston, Alberta


I live about 13 miles south west of Cardston, Alberta. This summer I had an “Interlock” roof installed. The fellas doing the work came prepared, worked quickly, cleaned up and hauled away the refuse. They were very professional.

Although we haven’t yet experienced heavy rain, the roof seems no louder in a rainstorm than the asphalt roof. I have and would recommend this roofing to others.

Sincerely,

Tim Wickenheiser
Police Lake Rd.
Cardston, Alberta

Lethbridge, Alberta


The Interlock Roofing System was delivered and installed on time in spite of a delay in startup due to rain and another day delay due to rain after half the roof was done.
The crew was courteous and friendly and cleaned up at the end of every day.  I was very satisfied that the place was left tidy and clean after final cleanup.
I recommend Interlock Roofing to anyone wanting an impressive nice looking roof.

Peter D. Janzen
27 Beaverrun Place N.
Lethbridge, Alberta

Cardston, AB


Our experience with InterLock Roofing has been a positive one. Our salesman, Brad, was friendly, outgoing, and came through on all of his promises. The roof installers were friendly and hardworking. Our new roof looks great and we are pleased with the results. We would recommend InterLock Roofing to anyone.

Sincerely,

Ed Neiman
Police Lake Rd.
Cardston, Alberta

Lethbridge, Alberta


This is my comments about our new roof. The workers came to install the roof when they said they would. They worked hard until it was done and cleaned up each evening and when they were done.

I have not been on the roof yet, but what I can see, it looks very good. The house seems like it might be a little cooler.
Overall we are happy with what we got.


Dennis Lindskog
178 Pensicola Crt. West
Lethbridge, Alberta

Lethbridge, Alberta


Recently my wife and I came to the conclusion that we really could not put off replacing our roof much longer and so we started researching materials and costs. During the time we were doing our research we ran across INTERLOCK representative, Brad Reagh, at the Lethbridge Home and Garden Show at which he explained the INTERLOCK ROOFING SYSTEM TO US. We were impressed with what Brad had to say and consequently we invited him to our house to have a look at the problem and give us an idea of what it would cost to have our roof done. After talking with Brad the second time, we both decided that the advantages of this roof far outweighed the fact that it was going to cost more than an asphalt shingle roof. How do you say no to a 50 year warranty?

Well, now our new roof is on the house we both feel it was one of our better decision regarding our home. The rood looks beautiful. The entire process was very straight forward and painless. People showed up when they said they would show up, the installer was an absolute professional, Brad kept track of the entire process and there were no hidden charges. We have already had a Realtor inform us that the new roof will definitely increase the value of our house.

In short, I would strongly recommend that anyone in need of a new roof give very serious consideration to Brad and the INTERLOCK roofing system.

We have been extremely impressed with the integrity and professionalism of the installer. First Class!

From our first conversation with Brad through completion of our new roof, we have had a high level of confidence in INTERLOCK, their roof system, and most importantly, their people!


David Hignell
374 McMaster Blvd.
Lethbridge, Alberta


Lethbridge, Alberta


Why Interlock?  We wanted a roof we would never have to replace and the warranty was an added feature.  The sales representative, Brad Reagh, and the installer were professional.
We are pleased with our new roof and would recommend Interlock Roofing.


Yours truly,

Grant & Janice Hopp
2419 7A Ave. North Lethbridge, Alberta

Coaldale, Alberta


We moved to Coaldale in July of 2004 from Medicine Hat and knew that the roof would need to be replaced in the next year or so.

We had seen Interlock at the Home and garden show in Medicine Hat in 2003 & 2004. We also looked at two of the houses that Interlock had done in Medicine Hat. We got Brad to come into our house at our convenience to give us the whole demonstration. After comparing cost, warranty, value, weight, and looks of the Interlock compared to asphalt, and tiles, we decided on Interlock. You're probably asking yourself, why Interlock? We liked the idea of never having to replace the roof again, the lifetime (transferable) warranty, we absolutely love the aged copper color that we chose.

Installation took four days that is for a thousand square foot home and a double car garage. The installer was friendly and courteous. When I had to make the decision of taking the gutters off or leaving them on, he explained all the pros and cons, so I could make my decision. He cleaned up after each day was done, and at the end he hauled all the garbage to the dump.

The financing with Interlock was done without headaches. All we had to do was fax a few papers to the bank and everything was done.

Considering that the installation was done while my husband was out of town, I felt at ease during the whole process.

I would recommend Interlock to anyone with hesitation.


Catherine Morrison
2112 10 th St.
Coaldale, Alberta

Waterton Park, Alberta


Dear John,

Joanne and I are very pleased with the performance and features of the Interlock Roofing System. Not only does it look great, it has proven its worth during the last two winters. As you may know, the Waterton area is quite windy in the winter and this year we experienced winds gusting to over 200 km per hour. While our neighbors are out gluing and nailing down their asphalt shingles, we're sitting home relaxing without worrying about our roof.

We have mentioned our satisfaction to many people in the area and hopefully we are able to send new customers your way. We have many high quality pictures of our home so if you would like to review the images, please don't hesitate to contact us. We would be honored if you would choose one of the pictures for your promotional literature.


Yours very sincerely,
Stephen & Joanne Harrtagton

Calgary, AB


As I promised, here is our very belated letter following the installation of our new Interlock Roof in mid April of this year.

Mark and Martin, our installers, were terrific. They were courteous and friendly and Mark took the time to answer all my questions. They cleaned up those huge mounds of old shakes completely and they left the worksite neat and tidy at the end of each day. They did a great job!

As Mark told me when I complimented them, he treats each job as if he were doing it at his own home. They take pride in their work. Ted, I think these guys deserve a raise!!

We are very happy with the appearance of the roof and knowing that we are worry free for the rest of our lives is a good feeling. The neighbors watched the installation with great interest as most of them also need to re-roof their houses soon. When I saw how crumbly and dry those cedar shakes were, I would say sooner, rather than later. I'm glad we did it now rather than waiting until we had either water leaking in and staining our vaulted ceiling or shingles flying off in the wind.

When you are back in Calgary feel free to stop by and take your pictures; now that spring is here the yard is looking quite lovely. Call me first so I can put the coffee pot on!

Sincerely,

John & Jan Anders

Calgary, Alberta


RE: Roofing Materials & Experiences

We hope this letter will save someone experiencing some of the aggravation, expense, internal damages and headaches we have experienced using asphalt singles.

Our home was built in 1984 and Its roof finished with asphalt shingles. Within 10 years we started to experience leaking around flashings resulting in a rosewood chest having to be refinished and stippled ceilings in several areas of our home having to be repainted. By 1995 we reluctantly gave in to the realization our roof needed replacing and started shopping for a new roof. In May 1996 we re-roofed our 11 % year old home using IKO's "Aristocrat" asphalt shingle which is rated at 25 years (cost $3321.28). Unfortunately, when the roofing contractor ordered the shingles they did not order enough and the finished roof ended up with a distinctly different colored patch at the front of our very long roof which extends from the peak of our house to the front of the garage. At the time I was assured a year of sun bleaching should rectify the color variation, but if it didn't I was to call them to arrange to have it rectified.

One year later our "new" roof still looked "patched" and a call was made to the roofing company who arranged a meeting with a senior representative of IKO, the president of the roofing company and myself. Following that meeting I received a letter from IKO telling me the guarantee did not cover "color". The IKO letter Included an offer of approximately $500.00 so that I could deal with MY problem on my one year old, Aristocrat (26 year) shingle roof. Upon receipt of that letter I contacted the roofing contractor, told them about the letter and informed them they would not be hearing from me again but would hear from a lawyer on my behalf. Boy. did that get things happening! Fortunately for us. the roofing contractor stood by us and the "color" matter was satisfactorily resolved by November 1997. Unfortunately, we experienced major interior leaking in December 1997 following a very wet heavy snow. The leaking was so bad it was "raining" from the light in our front entrance and our front door froze shut! The end result to us was more inconvenience, more damage, more shabby cosmetic repairs by a fellow provided by the roofing contractor but at last it looked like our roofing problems were behind us.

In July of 1998 Northwest Calgary was hit by a severe hail storm. My husband's worse fear was the storm would have knocked 15 of the 25 years off the life our "new roof". That storm obliterated our roof and the insurance adjuster's first comment was that the roof would need replacing. During the summer and fall of 1998 it was almost impossible to get a roof installed and we seriously questioned the quality of work that we saw around us.

February of 1999 arrived with us still in need of a new roof so we went roof shopping at The Home and Garden Show where we met Ted Rector of Interlock Industries (Alberta) Ltd. Several of Interlocks competitors couldn't even be bothered to take the time to talk to us. Those that did talk to us were selling asphalt (paper or fiberglass) shingles. Within a week Ted came to our home and we had arranged to get a roof to finally solve our problems.

Our new roof tile in charcoal grey) is now on our home. We love the look! The installers were a super group of very considerate fellows. Clean-up by Interlocks installers was very thorough. I wish all of our roofing experiences could have been as pleasant as our dealings thus far with Interlock and its representatives!


Wendy L Herrick